Terms of Service

1. Acceptance of Terms

By accessing and using ThreadByte's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily download one copy of the materials on ThreadByte's website for personal, non-commercial transitory viewing only.

3. Disclaimer

The materials on ThreadByte's website are provided on an 'as is' basis. ThreadByte makes no warranties, expressed or implied.

4. Limitations

In no event shall ThreadByte or its suppliers be liable for any damages arising out of the use or inability to use the materials on ThreadByte's website.

5. Services

ThreadByte provides digital marketing services including but not limited to website design, SEO optimization, and Google Ads management.

6. User Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

7. Payment Terms

Payment terms will be specified in individual service agreements. All fees are non-refundable unless otherwise stated.

8. Intellectual Property

All content, materials, and intellectual property on our website and in our services remain the property of Threadbyte or our licensors. This includes:

• Website design and code
• Marketing strategies and methodologies
• Proprietary tools and software
• Content created specifically for your campaigns (subject to agreement)

You retain ownership of your business information, logos, and content provided to us for marketing purposes.

9. Confidentiality

We understand the sensitive nature of business information. We commit to:

• Maintaining strict confidentiality of your business information
• Using your information solely for providing agreed services
• Not sharing your information with third parties without consent
• Implementing appropriate security measures

10. Limitation of Liability

ThreadByte shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

11. Service Level Agreements

While we strive to deliver exceptional results, digital marketing outcomes can vary based on numerous factors including:

• Market conditions and competition
• Platform algorithm changes
• Industry-specific factors
• Client cooperation and response times

Specific performance metrics and expectations will be outlined in individual service agreements.

12. Termination

Either party may terminate services with appropriate notice as specified in the service agreement. Upon termination:

• All outstanding payments become due immediately
• Access to proprietary tools and reports may be revoked
• Client data will be returned or destroyed as requested
• Ongoing campaigns will be transferred or paused as agreed

13. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of Australian courts. We will attempt to resolve disputes through good faith negotiation before pursuing legal action.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Modified" date. Continued use of our services after changes constitutes acceptance of the new Terms. For significant changes, we will provide reasonable notice to existing clients.

15. Contact Information

For questions about these Terms of Service, please contact us at legal@threadbyte.com.au